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Help Desk

Help Desk Installation & Activation

Getting Started

Installation & Activation
  • Installing the Plugin
  • Downloading the Plugin
    • License Key
  • Activating Your License Key
  • Obtaining Your License Key

    • Chatbot Builder

    User Interface
  • Canvas and Navigation
  • Adding and Editing Threads
  • Copying Threads
  • Available Thread Types
  • Search Chatflow
    • Bot Settings

    Chatbots

    User Interface
  • Creating & Sorting Chat Bots
  • Searching and Filtering
  • Selecting Chat Bots
  • Managing Chat Bots
  • Chat Bot Details
  • Editing and Viewing Leads
  • Activating and Placement

    • Leads and Reports

    User Interface
  • Leads Page v2
  • Reports Page v2

    • Options

    Integration Settings
  • CallRail Integration
  • Google Analytics 4 (GA4) Integration
  • Notification Settings
    • Chatbot Settings
  • Re-engagement Messages
  • Notification Emails
  • After Chat Mobile CTA
  • Video Chat Bot
  • Notification Settings
    • Appearance Settings
  • Chat Bot Appearance
  • Chatbot Settings

    • User Area

    Licenses
  • Licenses Page
  • Manage License Page
    • Manage Account
  • Profile Page
  • Change Password
    • Downloads
  • Downloads Page

    • Additional Topics

    Troubleshooting
  • NitroPack Caching Issues
  • Installation Errors
  • WP Rocket Caching Issues
  • 10Web Booster Caching Issues
    • Changelog
  • Version 1.0
  • Version 1.0.1 (05/16/2024)
    • Go back to User Portal

    Installation & Activation

    Downloading the Plugin

    Sign in to your user account at https://app.zillametrics.com. Click on the “Downloads” tab in the navigation menu. Find the “Intake Chat Plugin” in the list of available downloads. Click…

    Installing the Plugin

    Log in to your WordPress admin dashboard. In the left sidebar, hover over “Plugins” and click on “Add New”. At the top of the “Add Plugins” page, click the…